Account & data deletion

Coffy app

In the app (immediate)

Open Coffy and go to the Profile tab at the bottom.
Tap Permanently delete my account and data.
Read the explanation and confirm.

Once confirmed, your account is deleted and the app starts over with a new anonymous account.

If you cannot access the app

Send an e-mail with the subject “Account deletion request” to support@coffyapp.com, including the support ID shown at the bottom of the Profile screen (if available). Coffy has no e-mail sign-in, so we can only find your account with this ID. We complete requests within 30 days.

What is deleted?

Your profile (nickname, birth details, gender, relationship status)
All your readings and results, and your coffee cup photos
Your journal entries, daily card intentions, favourites and feedback
Your credit balance and rewarded-ad records

How long does it take?

Data is removed from live systems immediately and photos are permanently deleted shortly after. It may remain in database backups for up to 30 more days and is then deleted automatically. A deleted account cannot be restored; remaining credits are not refunded.

To delete a single reading only: swipe it left in the History tab and confirm. See also the Privacy Policy.